Privacy Policy

1. Introduction

myPSEO (“we,” “us,” “our,” or the “Platform”) is committed to protecting the privacy of our users, including high school students, parents and guardians, high school counselors, college admissions staff, and program managers (collectively, “Users” or “you”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the myPSEO website at mypseo.com, our iOS mobile application, and any related services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when using our Services:

Student Account Information

Full name
Email address
Phone number (optional)
Date of birth
Current high school name and school district
Grade level (sophomore, junior, or senior)
Cumulative GPA
Intended PSEO enrollment term(s)

NOSR Form Data

All information required by the Minnesota Department of Education Notice of Student Registration form, including student identification information, parent/guardian information, high school information, and intended post-secondary institution and course selections.

Parent/Guardian Information

Full name
Email address
Relationship to student
Electronic signature data (name, timestamp, IP address)

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain technical information:

Device Information: Device type, operating system, browser type and version, screen resolution
Log Data: IP address, access timestamps, pages viewed, referring URL, click patterns
Cookie Data: Session identifiers, authentication tokens, user preferences (see Section 9)
Mobile App Data: App version, device identifiers (anonymized), crash reports

2.3 Information We Do NOT Collect

We do not collect:

Social Security numbers
Financial or payment information (our Services are free to students)
Biometric data (other than electronic signature acknowledgments)
Health or medical records
Disciplinary records
Special education or IEP/504 plan information
Race, ethnicity, or demographic data (unless voluntarily provided)

3. How We Use Your Information

We use the information we collect for the following purposes:

Core Service Delivery

Matching students with PSEO-eligible institutions
Facilitating digital NOSR forms
Enabling electronic signature collection
Providing real-time NOSR status tracking
Powering the AI Advisor

Platform Operations

Creating and managing user accounts
Authenticating users and maintaining security
Sending transactional notifications
Providing customer support

4.1 NOSR Workflow Disclosures

The NOSR form is an official Minnesota Department of Education document that, by its nature, requires disclosure of student information to multiple parties:

Parent/Guardian: Receives the student's NOSR information for review and signature (if student is under 18)
High School Counselor: Receives the student's NOSR information to verify eligibility
College/Post-Secondary Institution: Receives the completed NOSR to process enrollment

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, including cloud database providers, web hosting services, Apple (iOS distribution), and email service providers.

Information We Never Sell or Share for Marketing

We do not sell, rent, lease, or trade your personal information to any third party for marketing, advertising, or any commercial purpose unrelated to the PSEO enrollment process.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy:

Data Category	Retention Period
Student account data	Duration of account + 3 years
Completed NOSR forms	7 years from submission
NOSRs in progress	12 months from last modification
Signature data	7 years from signature date
AI Advisor conversations	90 days, then de-identified

6. Data Security

We implement industry-standard safeguards to protect your information:

Technical Safeguards

Industry-standard encryption for data at rest
Encrypted connections for data in transit
Database-level access controls
Protection against common web vulnerabilities
Secure cookie handling

Access Controls

Restricted access based on user roles
Multi-factor authentication for administrators
Automatic session expiration
Activity logging and monitoring

7. Your Rights

All users of our Services have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of your personal information
Data Portability: Request an export of your data in a machine-readable format
Withdraw Consent: Withdraw your consent to data processing at any time
Opt-Out: Opt out of non-essential data collection (e.g., analytics cookies)

Minnesota Residents (MCDPA Rights)

Under the Minnesota Consumer Data Privacy Act (effective July 31, 2025), Minnesota residents have additional rights including the right to opt out of targeted advertising and sale of personal data.

We do not sell personal data. We do not engage in targeted advertising. We do not profile users for automated decision-making.

8. Children's Privacy

Our Services are designed for high school students, primarily juniors and seniors (typically ages 16-18). We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly.

9. Cookie Policy

Cookies are small text files placed on your device when you visit a website. Here's how we use them:

Type	Purpose	Required?
Strictly Necessary	Authentication, session management, security	Yes
Functional	User preferences (saved filters, dark mode)	No
Analytics	Aggregate, anonymized usage statistics	No

What We Don't Do With Cookies

We do not use advertising or tracking cookies
We do not build behavioral profiles
We do not share cookie data with third-party advertisers
We do not use cross-site tracking

10. AI Advisor Disclosure

Our AI Advisor is a chatbot designed to answer questions about the PSEO program, eligibility requirements, deadlines, and institutional details.

Conversations may be logged for quality improvement and are de-identified after 90 days
The AI Advisor does not access your account data unless you explicitly share it in conversation
Responses are generated based on publicly available PSEO information and our institutional database

11. Third-Party Links

Our Services may contain links to third-party websites, including college websites and the Minnesota Department of Education. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date, notify registered users via email, and display a prominent notice on the Platform. Your continued use of the Services after such modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

myPSEO

privacy@mypseo.com

For complaints regarding our handling of your personal data, you may also contact:

Minnesota Attorney General's Office

ag.state.mn.us

U.S. Dept. of Education - Student Privacy

studentprivacy.ed.gov

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